Privacy Policy

The Miller Elder Law Firm

Effective Date: July 22, 2026

Our Commitment to Your Privacy

At The Miller Elder Law Firm (“the Firm,” “we,” “our,” or “us”), we recognize that protecting your personal information is an important part of earning and maintaining your trust. Whether you are visiting our website, attending one of our educational events, or exploring whether our services may be right for you, we are committed to handling your information responsibly.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information.

This Privacy Policy applies to information collected through www.millerelderlawfirm.com, our related websites, online forms, educational resources, webinars, newsletters, podcasts, events, and other digital services we provide.

Information We Collect

Information You Voluntarily Provide

You may choose to provide personal information when you:

• Contact our office
• Request information
• Schedule a consultation
• Register for a workshop, webinar, seminar, or community event
• Subscribe to our newsletter
• Download educational resources
• Complete an online form
• Communicate with us by email, phone, or text message

Information you provide may include:

• Name
• Email address
• Telephone number
• Mailing address
• Information about your legal matter that you voluntarily choose to provide
• Any other information submitted through our website or communications

Please avoid submitting confidential, highly sensitive, or time-sensitive legal information through general website forms unless specifically requested by our office.

Medical and Health Information

In the course of evaluating an inquiry or providing legal services, we may receive health or medical information that you, your authorized representative, a healthcare provider, or another source chooses or is authorized to share with us. This may include information about diagnoses, treatment, care needs, medications, functional abilities, healthcare providers, or long-term care services.

We use this information only as reasonably necessary to evaluate or provide legal services, coordinate with authorized individuals or providers, comply with legal and ethical obligations, and otherwise act as permitted or required by law. We safeguard medical and health information in accordance with our professional duties and applicable law. The Firm is a law firm and is not necessarily a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA); however, certain healthcare providers or service partners with whom we interact may be subject to HIPAA and other privacy requirements.

Please do not submit medical records or other sensitive health information through a general website form unless specifically requested by our office. Clients may use our secure client portal when available, as described below.

Information Collected Automatically

Like most modern websites, we automatically collect certain technical information when you visit our website.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Date and time of your visit
• Referral website
• General geographic location (such as city or state)
• Website navigation patterns

This information helps us improve our website, better understand visitor interests, and provide a better online experience.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries
• Schedule consultations
• Provide requested legal or educational information
• Improve our website and user experience
• Analyze website traffic and visitor engagement
• Improve our educational programming
• Send newsletters, educational updates, or event invitations (when you have opted in)
• Evaluate the effectiveness of our marketing efforts
• Protect our website from misuse or fraud
• Comply with legal, ethical, and regulatory obligations

We do not sell your personal information.

Educational Resources and Community Programs

As part of our mission to educate and empower families, we regularly provide educational content through:

• Community workshops
• Webinars
• Podcasts
• Newsletters
• Downloadable guides
• Speaking engagements
• Community events

If you register for one of these programs, we may use your contact information to:

• Confirm your registration
• Send event reminders
• Provide requested educational materials
• Notify you about similar educational opportunities offered by the Firm

You may opt out of future marketing communications at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, personalize your browsing experience, understand how visitors use our website, and measure the effectiveness of our marketing efforts.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Analyze visitor behavior
• Measure marketing campaigns
• Enhance website security
• Support embedded content and third-party services

Some cookies are essential to the operation of our website. Others are placed by trusted third-party service providers that assist us with analytics, advertising, security, and website functionality.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of our website.

Analytics and Third-Party Services

We use trusted third-party providers to help us understand how visitors interact with our website and to improve our online services.

These providers may include services such as:

• Google Analytics
• Google Tag Manager
• Meta (Facebook) Pixel
• Google reCAPTCHA
• YouTube
• Website hosting providers
• Email communication platforms
• Other website performance and marketing tools

These providers may collect information through cookies and similar technologies in accordance with their own privacy policies.

For additional information:

Google Privacy Policy: https://policies.google.com/privacy

Meta Privacy Policy: https://www.facebook.com/privacy/policy/

Artificial Intelligence and Technology

The Miller Elder Law Firm continually evaluates technology that helps us better serve our clients and community.

We may use secure technology tools, including artificial intelligence-assisted software, to improve efficiency, streamline administrative processes, enhance educational content, and provide a better client experience.

These technologies are used under the supervision of our team and do not replace the professional judgment of our attorneys or staff.

When AI-assisted tools are used in connection with client information, we strive to utilize commercially appropriate security measures and reputable service providers designed to protect confidential information consistent with applicable legal and ethical obligations.

Secure Client Portal and Electronic Communications

Clients have the option to communicate with the Firm and exchange documents through our secure client portal when portal access is available. The portal is designed to provide a more secure method for sharing confidential, medical, financial, and other sensitive information than general website forms or ordinary email or text messaging.

We encourage clients to use the secure client portal for sensitive communications and documents. If you need assistance accessing or using the portal, please contact our office. Although we use reasonable safeguards, no electronic communication or storage system can be guaranteed to be completely secure.

Email Communications

If you subscribe to receive communications from us, we may send information including:

• Educational articles
• Estate planning updates
• Elder law news
• Community events
• Workshops and seminars
• Podcast announcements
• Firm news

Every marketing email includes an unsubscribe link allowing you to opt out at any time.

We comply with the CAN-SPAM Act.

Text Messaging

If you choose to receive text messages from our office, we may use your mobile phone number to send:

• Appointment reminders
• Scheduling updates
• Client service communications
• Other information related to your interaction with our Firm

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, educational organizations, or other external resources.

We are not responsible for the privacy practices or content of these third-party websites and encourage you to review their privacy policies before providing personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we work diligently to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Respond to inquiries
• Provide legal services
• Deliver educational resources
• Meet legal and ethical obligations
• Resolve disputes
• Maintain business records

Website analytics information is retained according to the settings established within our analytics providers.

Your Privacy Choices

Depending upon applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications
• Limit certain uses of your information where permitted by law

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is intended for adults seeking legal information and services.

We do not knowingly collect personal information from children under the age of 13 through our website.

If we become aware that such information has been collected, we will promptly delete it.

Do Not Track Signals

Some internet browsers offer a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to these signals, our website does not presently respond differently to Do Not Track requests.

Accessibility

The Miller Elder Law Firm is committed to making our information accessible to everyone.

If you experience difficulty accessing any content on our website or would like information in an alternative format, please contact our office. We will make reasonable efforts to assist you.

No Attorney-Client Relationship

Your use of this website, including submitting contact forms, registering for events, downloading educational materials, subscribing to newsletters, or communicating with our Firm electronically, does not create an attorney-client relationship.

An attorney-client relationship is established only after the Firm has completed a conflict review and both the client and the Firm have entered into a mutually executed engagement agreement.

Please do not send confidential or time-sensitive legal information through our website until an attorney-client relationship has been established.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our business practices.

When changes are made, the Effective Date at the beginning of this Privacy Policy will be updated.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

The Miller Elder Law Firm

806 NW 16th Avenue, Suite B

Gainesville, Florida 32601

Phone: (352) 379-1900

Website: https://millerelderlawfirm.com